This policy explains what MyoMesh Notes Solo stores, when information leaves your device, and how your clinical data is handled — in plain language.
Everything you create in the app — client names, session notes, body chart markings, and your settings — is stored locally on your iPhone. We cannot see it, access it, or recover it. It is never transmitted to us or anyone else unless you take one of the two actions below.
When you export a note, the PDF is created on your device and handed to the iOS share sheet. Where it goes from there — email, AirDrop, files — is entirely your choice.
When you run a MyoMind feature, the content of the selected note is sent to our server in Canada, where automated filtering removes common personal identifiers (names, emails, phone numbers, health card numbers, dates of birth) before the text is processed by our AI provider, OpenAI. Our agreement with OpenAI includes zero data retention: submitted text is not stored and is not used to train AI models. We do not store your note content on our server. AI responses are returned to your device and exist only there — or in any PDF you choose to export.
No note content ever leaves your device through the app.
Purchases are processed by Apple. We use RevenueCat to verify your subscription. This involves an anonymous identifier generated for your app installation and your purchase status — never your name, email, or Apple ID. We also keep a monthly count of your MyoMind queries against that anonymous identifier. It is a number only; it contains no note content.
App lock is handled entirely by iOS. Biometric data never leaves your device and is never available to us. The app only learns whether unlock succeeded.
No analytics. No advertising. No tracking. No selling of data. We do not collect your email address and we cannot contact you.
If you are a regulated health practitioner, you remain the custodian of any personal health information in your notes under applicable law (such as PHIPA in Ontario). Solo is a tool under your control; local storage and the MyoMind design described above are built to support your obligations, not replace them.
Delete the app and all locally stored data is deleted with it. There is no copy anywhere else. Anonymous subscription and query-count records are retained only as long as needed to operate the service.
MyoMesh Notes Solo is a professional tool for health practitioners and is not intended for use by anyone under 18.
If this policy changes, the updated version will be posted at this address with a new effective date.
Myomesh Technologies Corp
hello@myomesh.ca